Swapnil Sapar
Principal Software Engineer at Microsoft
"Manish’s workshop is unlike any other I’ve attended. It has radically shifted my approach to thinking, analyzing, reacting, interpreting, and responding."
How queues play a major role in software development and why you need to understand it deeply
There are 5 modules in this executive program
"FLOW" by Mihaly Csikszentmihalyi (for understanding flow state in work)
Live Session
_Principles of Product Development Flow_ (Ch. 3: Managing Queues)
Live Session
Fundamentals of Queueing Theory
Live Session
The Concept of "Invisible Inventory" in Product Development
Live Session
Common Sources and Types of Queues in Software Projects
Live Session
How Queues Drive Cycle Time and Cost
Live Session
The Relationship Between Queue Size and Capacity Utilization
Live Session
Economic Waste from Queues
Live Session
Detecting High-Queue States and Their Economic Danger
Live Session
Interventions and Strategies for Queue Management
Live Session
Practical Tools: Cumulative Flow Diagrams (CFDs) and Little's Formula
Live Session
Optimizing Queue Size vs. Capacity Cost
Live Session
How Queueing Discipline Shapes Team Output
Live Session
Connecting Linked Queues Across Functions
Live Session
Controlling Queue Size for Fast Feedback and Supreme Team Productivity
Live Session
Join the next cohort and develop the systems thinking capabilities that top executives use to navigate complexity.
Learn from an experienced practitioner with decades of systems thinking application
Founder and CEO, SDLC.Works | Creator, SystemsWay School of Leadership and Management
Manish Jain is an Applied Organizational Theorist driven by one haunting question: Why do people design systems in which they themselves suffer? His search for answers revealed a shocking truth: while every methodology sold to corporations is based on Systems Thinking, everyone sells methodology but not the thinking that should go along with it. His journey began with a simple yet profound question: Why do people suffer in systems they themselves have created? The inquiry extended to why employees complain about workplace systems they helped develop, and why citizens are dissatisfied with their country's systems. Despite having the power to fix these systems, people often experience issues like poor quality, low productivity, and failed projects — almost as if sabotaged by outsiders. Manish realized the root lies in a fundamental misunderstanding of how systems work. People instinctively create systems but often fail to understand their dynamics. He established SystemsWay to help people learn how to design, operate, and manage the systems they are a part of.
Have questions? Find answers to common inquiries about the course.
Technology professionals, engineering managers, product leaders, and anyone involved in software product development.
No prior experience needed; foundational concepts will be explained and examples provided.
Yes, including Cumulative Flow Diagrams (CFDs) and Little's Formula for real-world application.
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