Swapnil Sapar
Principal Software Engineer at Microsoft
"Manish’s workshop is unlike any other I’ve attended. It has radically shifted my approach to thinking, analyzing, reacting, interpreting, and responding."
How shared epistemological systems transform knowledge work by sorting real knowledge from pseudo-knowledge and nonsense.
Most organizations treat “knowledge” as a collection of documents, decks, and opinions—without noticing the underlying system that decides what counts as real knowledge in the first place. This course helps you make that invisible epistemic system explicit so you can reduce confusion, resolve disagreements faster, and build a culture where teams act from shared understanding instead of competing narratives.
This course invites you to probe deeply into how knowledge is defined, built, and used within individuals and organizations. You'll discover why disagreement and confusion arise when different people operate from different frameworks for what "counts" as knowledge. By exploring epistemological systems—the philosophical roots of how knowledge is judged—you'll learn to identify and overcome confirmation bias, shed pseudo-knowledge, and foster genuine understanding. You'll leave with tools to design organizational cultures that can support real dialogue, consensus, and lasting impact.
Founder and CEO, SDLC.Works | Creator, SystemsWay School of Leadership and Management
Manish Jain is an Applied Organizational Theorist driven by one haunting question: Why do people design systems in which they themselves suffer? His search for answers revealed a shocking truth: while every methodology sold to corporations is based on Systems Thinking, everyone sells methodology but not the thinking that should go along with it. His journey began with a simple yet profound question: Why do people suffer in systems they themselves have created? The inquiry extended to why employees complain about workplace systems they helped develop, and why citizens are dissatisfied with their country's systems. Despite having the power to fix these systems, people often experience issues like poor quality, low productivity, and failed projects — almost as if sabotaged by outsiders. Manish realized the root lies in a fundamental misunderstanding of how systems work. People instinctively create systems but often fail to understand their dynamics. He established SystemsWay to help people learn how to design, operate, and manage the systems they are a part of.
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