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Knowledge As a System aka Epistemology

Get Access to Pre Reading Material

Introduction to Systems Thinking (PDF • 12 pages)
The Fifth Discipline - Chapter 1 (PDF • 18 pages)
Mental Models for Leaders (PDF • 8 pages)
Understanding Feedback Loops (PDF • 10 pages)
20+ PDFs

Knowledge As a System aka Epistemology

How shared epistemological systems transform knowledge work by sorting real knowledge from pseudo-knowledge and nonsense

TBD Duration
TBD Live Sessions
20 Documents Pre-read Materials

Why attend this course?

Course participants
Executives & Leaders

Transform how your organization defines and uses knowledge to drive better strategic decisions and organizational alignment.

  • Strategic Decision Making

    Make better strategic decisions by understanding how different knowledge frameworks affect organizational outcomes and team alignment.

  • Organizational Alignment

    Align teams around shared understanding of what counts as real knowledge, reducing conflicts and improving consensus.

Product Managers

Develop product strategies that are grounded in real knowledge rather than assumptions, leading to better product decisions and stakeholder alignment.

  • Product Strategy

    Develop better product strategies by distinguishing between real knowledge and pseudo-knowledge in your decision-making process.

  • Stakeholder Alignment

    Align stakeholders effectively by creating shared epistemological frameworks that everyone can understand and agree upon.

Smart Technologists

Automate and streamline knowledge work processes. Traditional knowledge management approaches are time-consuming and operationally intensive—our systems thinking approach ensures fast, secure, and effective knowledge sharing for both teams and organizations.

  • Seamless Knowledge Systems

    Build knowledge systems that teams can use instantly, eliminating confusion and reducing time spent on knowledge discovery and validation.

  • Automated Knowledge Validation

    Create frameworks that automatically distinguish between real knowledge and pseudo-knowledge, reducing manual review and improving decision quality.

What you'll learn?

Systems thinking is the critical capability that separates tactical problem-solvers from strategic leaders. This course is designed for professionals who recognize that today's complex challenges require a fundamentally different approach—one that sees connections, patterns, and leverage points others miss.

Understand and apply systems thinking frameworks to analyze complex organizational challenges and identify root causes rather than symptoms

Identify leverage points where small interventions can create significant, sustainable change across the organization

Apply systems archetypes to recognize and address recurring patterns of behavior in organizational dynamics

Build cross-functional collaboration by understanding interdependencies and stakeholder perspectives

Recognize and leverage feedback loops, time delays, and non-linear relationships in organizational systems

Develop mental models and mapping techniques to visualize complex systems and communicate them effectively to stakeholders

Design interventions that account for unintended consequences and create sustainable organizational change

Use systems thinking tools to improve strategic decision-making and long-term planning processes

Skills you'll gain

Develop critical competencies for executive leadership in complex environments

Systems Thinking Strategic Planning Complex Problem Solving Organizational Design Change Management Systems Dynamics Root Cause Analysis Mental Models Leverage Point Identification Stakeholder Analysis Systems Mapping Feedback Loops Strategic Decision Making Causal Loop Diagrams Cross-functional Leadership

Pre-Course Preparation

There are 5 modules in this executive program (including 1 pre-course module)

0
Pre-Course Preparation
Reading Materials

Build your understanding of systems fundamentals and why traditional linear thinking often fails in complex environments

Session Topics

The rise of knowledge workers and limitations of current management approaches

Book (Selected Chapters)

Chapters 1-5: Introduction to systems thinking and learning organizations.

2 notes by instructor
  • This material provides foundational concepts that will be referenced throughout the course. Pay special attention to the systems thinking principles outlined in chapters 2-3.
  • This material provides foundational concepts that will be referenced throughout the course. Pay special attention to the systems thinking principles outlined in chapters 2-3.

What is knowledge, pseudo-knowledge, and nonsense?

Book (Selected Chapters)

Chapters 1-5: Introduction to systems thinking and learning organizations.

Epistemological systems: Definitions and organizational relevance

Book (Selected Chapters)

Chapters 1-5: Introduction to systems thinking and learning organizations.

Systems Thinking Fundamentals

Book (Selected Chapters)

Chapters 1-5: Introduction to systems thinking and learning organizations.

Complex Problem Solving Approaches

Book (Selected Chapters)

Chapters 1-5: Introduction to systems thinking and learning organizations.

Introduction to Epistemology

Book (Selected Chapters)

Foundational reading on how knowledge is defined and validated in different contexts.

Organizational Learning Principles

Book (Selected Chapters)

Key principles of how organizations learn and adapt to new knowledge.

Get Access to Pre Reading Material

Introduction to Systems Thinking (PDF • 12 pages)
The Fifth Discipline - Chapter 1 (PDF • 18 pages)
Mental Models for Leaders (PDF • 8 pages)
Understanding Feedback Loops (PDF • 10 pages)
20+ PDFs

Course Curriculum

There are 5 modules in this executive program (including 1 pre-course module)

1
Difference Between Knowledge and Understanding
2 sessions • 12 hours

Explore the fundamental distinction between having information and truly understanding systems and their dynamics.

Session Topics

Contrasting knowledge versus understanding in personal and organizational contexts

Live Session

Deep dive into how knowledge differs from understanding, and why this distinction matters for effective decision-making and problem-solving.

2 notes by instructor
  • Focus on practical examples from organizational contexts where knowledge without understanding led to poor outcomes.
  • Emphasize the role of systems thinking in developing true understanding.

Why understanding is critical for effective action and problem solving

Live Session

Examine case studies where understanding systems dynamics enabled breakthrough solutions that knowledge alone could not provide.

2
Epistemic Humility & Confirmation Bias
2 sessions • 12 hours

Develop awareness of your own knowledge limitations and learn to recognize when confirmation bias is influencing your thinking.

Session Topics

What does it mean to be epistemically humble?

Live Session

Introduction to epistemic humility and its importance in systems thinking and organizational learning.

1 note by instructor
  • Use real-world examples of leaders who demonstrated epistemic humility and the positive outcomes.

Practical exercises in recognizing and overcoming confirmation bias

Live Session

Hands-on exercises to identify confirmation bias in your own thinking and develop strategies to overcome it.

3
Unlearning and True Learning
2 sessions • 12 hours

Learn why unlearning false knowledge is a prerequisite for genuine learning and organizational growth.

Session Topics

The necessity and process of unlearning

Live Session

Explore why unlearning is essential and develop practical approaches to identify and shed pseudo-knowledge.

Experiments: Identifying pseudo-knowledge in your work context

Live Session

Workshop session where participants identify and challenge pseudo-knowledge in their own organizational contexts.

2 notes by instructor
  • Provide frameworks for participants to safely challenge existing assumptions.
  • Focus on creating a culture where unlearning is seen as a strength, not a weakness.
4
Designing Shared Epistemological Systems
2 sessions • 12 hours

Learn to design organizational cultures that support shared understanding and genuine consensus.

Session Topics

How shared systems create genuine consensus and lasting agreements

Live Session

Examine how aligned epistemological frameworks enable teams to reach true consensus rather than surface-level agreement.

Frameworks to build shared knowledge culture in your organization

Live Session

Practical frameworks and tools for building a culture that values and supports shared epistemological systems.

2 notes by instructor
  • Provide templates and frameworks that participants can adapt to their organizations.
  • Include case studies of organizations that successfully implemented shared epistemological systems.

Ready to transform your leadership approach?

Join the next cohort and develop the systems thinking capabilities that top executives use to navigate complexity.

Meet Your Instructor

Learn from an experienced practitioner with decades of systems thinking application

Manish Jain

Founder and CEO, SDLC.Works | Creator, SystemsWay School of Leadership and Management

Manish Jain is an Applied Organizational Theorist driven by one haunting question: Why do people design systems in which they themselves suffer? His search for answers revealed a shocking truth: while every methodology sold to corporations is based on Systems Thinking, everyone sells methodology but not the thinking that should go along with it. His journey began with a simple yet profound question: Why do people suffer in systems they themselves have created? The inquiry extended to why employees complain about workplace systems they helped develop, and why citizens are dissatisfied with their country's systems. Despite having the power to fix these systems, people often experience issues like poor quality, low productivity, and failed projects — almost as if sabotaged by outsiders. Manish realized the root lies in a fundamental misunderstanding of how systems work. People instinctively create systems but often fail to understand their dynamics. He established SystemsWay to help people learn how to design, operate, and manage the systems they are a part of.

What our clients say

We have been working with clients around the world

"This course fundamentally changed how I approach strategic decisions."

MC

Michael Chen

Chief Strategy Officer

"I now see the interconnections in my organization that I was blind to before."

JR

Jennifer Rodriguez

VP of Operations

"Learning alongside other executives provided perspectives I would never have gained otherwise."

DO

David Okonkwo

Executive Director

"The tools and frameworks I learned have become essential to our leadership team."

LT

Lisa Thompson

CEO

"A transformative experience that every leader should have."

RM

Robert Martinez

Managing Director

"The practical applications made complex concepts immediately actionable."

SK

Sarah Kim

COO

"This course fundamentally changed how I approach strategic decisions."

MC

Michael Chen

Chief Strategy Officer

"I now see the interconnections in my organization that I was blind to before."

JR

Jennifer Rodriguez

VP of Operations

"Learning alongside other executives provided perspectives I would never have gained otherwise."

DO

David Okonkwo

Executive Director

"The tools and frameworks I learned have become essential to our leadership team."

LT

Lisa Thompson

CEO

"A transformative experience that every leader should have."

RM

Robert Martinez

Managing Director

"The practical applications made complex concepts immediately actionable."

SK

Sarah Kim

COO

Frequently Asked Questions

Have questions? Find answers to common inquiries about the course.

Common Questions

Who is this course for?
Knowledge workers, managers, organizational designers, and anyone interested in organizational learning and culture change
Do I need a background in philosophy or epistemology?
No prior experience is required. All foundational concepts will be covered with practical examples.
Will this course help solve team or organizational conflicts?
Yes. The course provides frameworks and tools to move beyond power struggles and towards genuine shared understanding.

Still have questions? We're here to help!

Reach out and we'll follow up with course details and answers.

SDLC.works courses are transformative and it reflects in each and every

testimonials

we receive.